The Buzz Insurance CEO Jacki Johnson shares her views on the increasing importance of transparency in business and tips for leaders.
Click on the image below to view or download her presentation for the Armidale & District Chamber of Commerce.
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The kitchen bench at my home has leaflets and brochures piling up and at work I’m always receiving flyers about events and services, most of which end up in the recycling bin.
Tidying up one day got me thinking whether the conventional offline marketing collateral is emotionally connecting with the customers.
With more people engaging with businesses online than ever before...
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The Buzz brand and business has its roots in the community. More than 3000 Australians shaped The Buzz with their ideas. Behind the scenes, a virtual team of Buzz internal people and people from our external partner businesses, in Australia and overseas, helped put those ideas into practice and created The Buzz. LinkedIn presented a perfect platform for us to stay connected with the tea...
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At The Buzz we believe listening to the community and sharing ideas is a key to new possibilities.
That’s why we asked what you want in your ideal home insurer.
We gathered over 1000 insights in a 12 month intensive co-creation process with the community.
Here’s a snapshot of some of your bright ideas:
“ Being able to buy insurance for exactly what you want...
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What's 24/7 engagement with customers?
Is it simply a case of having your branches or phones available for longer hours or is it about engaging to understand customer behaviour and integrating the learnings into your business model?
Do corporates understand and respect the social contract vs. the commercial contract with their customers?
What role does technology play in the next s...
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Is the time spent on social media, time well spent? Are we jumping on the band wagon without a clear goal in mind?
Every company starting out in the “social-media-sphere” should ask these questions before making any significant investment, to avoid waste of valuable marketing dollars and efforts.
Here is a list of top five key areas where companies can leverage social media to i...
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I often think of a great line that I once heard, artificial intelligence beats natural stupidity, when I think about the smash repair industry and the void between those that have joined the internet age and those who have chosen to remain fixed in time somewhere in the 1980’s.Like any industry you must move and change as those you deliver a service to increase their expectations and become ...
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The definition of a No Claim Bonus or No Claim Discount in relation to car insurance is generally a reduction in insurance premium given to drivers who have not made a claim on their car insurance for the 12 month policy period.
I have a 65% maximum no claim bonus with my current insurer and have had this for over 25 years. Currently, I own and drive a 1998 Holden Commodore sedan with an agreed v...
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Here at the The Buzz Insurance we don’t want people to have to dread the insurance claims process. We recognise the stress these situations can cause and we endeavour to get you back up and running again as quickly and conveniently as possible.
There’s no need to pick up the phone, you can lodge your claim on-line 24/7 on My Buzz. Internet unavailable? No problem. You ca...
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I have had car and home and contents insurance for over 25 years and I have NEVER read a product disclosure statement (PDS) in my life. I get my insurance renewal, give it a quick read and then file it away to carry over year after year after year.
I have always assumed I am fully covered for any event which might happen, but I am like most other people, I don’t think anything ...
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