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What would you like on your 4th screen?

  The gadget industry calls the new smart phones the 4th screen, in this sequence 1) TV    2) Video    3) PC    4) Phone.    Right now there are 13 million Australians happily internet surfing on one or more of these screens. Which raises the question for us; What about car insurance could we move onto your mobile phone that would m...
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Posted on 29-Jul-2009 at 07:01AM. 3 Comments
Tagged in: Co-creatingOnline world

Let`s take this conversation- online

The kitchen bench at my home has leaflets and brochures piling up and at work I’m always receiving flyers about events and services, most of which end up in the recycling bin.   Tidying up one day got me thinking whether the conventional offline marketing collateral is emotionally connecting with the customers.   With more people engaging with businesses online than ever before...
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Posted on 28-Jul-2010 at 05:02AM. 2 Comments
Tagged in: Co-creatingMiscellaneousPeople and customersOnline world

Your ideas at the heart of The Buzz Home Insurance

At The Buzz we believe listening to the community and sharing ideas is a key to new possibilities.   That’s why we asked what you want in your ideal home insurer.   We gathered over 1000 insights in a 12 month intensive co-creation process with the community. Here’s a snapshot of some of your bright ideas: “ Being able to buy insurance for exactly what you want...
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No Claim Bonus- is there a benefit?

The definition of a No Claim Bonus or No Claim Discount in relation to car insurance is generally a reduction in insurance premium given to drivers who have not made a claim on their car insurance for the 12 month policy period. I have a 65% maximum no claim bonus with my current insurer and have had this for over 25 years. Currently, I own and drive a 1998 Holden Commodore sedan with an agreed v...
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Posted on 11-Feb-2010 at 05:17AM. 1 Comments
Tagged in: Insurance ideasMiscellaneousPeople and customers

The Buzz Kiddy Distraction Study

As Aussie families across the nation hit the roads these holidays, road safety becomes an important issue for all of us. Any sort of distraction that causes drivers to take their eyes off the road can be potentially dangerous.A new study by online car insurer, The Buzz insurance found that Aussie parents have identified being distracted by their children while driving as a significant issue with ...
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Posted on 09-Jan-2010 at 04:26AM. 1 Comments
Tagged in: Latest researchMiscellaneous

How to build a great online community competition- first winner

We would like to thank you and every other member of the Buzz Exchange community for your great ideas over the last five weeks.  As announced in our first blog post, we’ve been running a competition to reward the best idea for enhancing our community. We`re delighted to reveal that our first winner of the $500 Wishlist voucher goes to hatters for their idea called Practical Advice.&nb...
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Posted on 01-Aug-2009 at 07:08AM. 1 Comments
Tagged in: Co-creatingOnline world

Calling all pioneers of The Buzz Insurance

Thanks to your efforts on our former community site My Insurance Ideas, you have helped to make The Buzz Insurance a reality.   We are delighted that many of the contributors to the community have since become our first customers. If you are one of the pioneers of The Buzz, please let the community and us know what your experience was like, along with suggestions for making it better. Wha...
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Posted on 04-Jul-2009 at 06:48AM. 1 Comments
Tagged in: Insurance ideasCo-creating

Welcome!

Hello and welcome to the Buzz Exchange.  We started out last year with our co-creation community site called My Insurance Ideas. We had some fantastic feedback from this community who gave us more than 1,000 ideas geared towards helping improve the insurance experience, particularly online.   These ideas helped us refine our approach and launch The Buzz car insurance business!  ...
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Posted on 27-Jun-2009 at 02:52AM. 1 Comments
Tagged in: Co-creatingMiscellaneous

The best of times and the worst of times

Customers tell us they have learned to expect the claims process; repairing the car, arranging the rental car, getting the money from the insurance company, to be difficult, hard and full of suspicion. And, in our (admittedly small) team, even people who have never lodged a claim, feel apprehensive about what would happen if they did! We know there are examples of difficult claims, it is not u...
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Posted on 11-Jul-2009 at 07:37AM. 1 Comments
Tagged in: Insurance ideasCo-creatingMiscellaneousOnline world

Transparency in business

The Buzz Insurance CEO Jacki Johnson shares her views on the increasing importance of transparency in business and tips for leaders.   Click on the image below to view or download her presentation for the Armidale & District Chamber of Commerce.                    
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